The pages located on www.ccrt.ie are owned and operated by The Cancer Clinical Research Trust Ltd (CCRT). CCRT is a registered Irish charity operating nationwide across the Republic of Ireland with the CHY number 12210. Registered Charity Number (RCN): 20035242. CRO number: 257316. By visiting the www.ccrt.ie website, you are accepting the Terms and Conditions. Please note that CCRT may revise these Terms and Conditions at any time by updating this posting.

Intellectual Property on this Site

The CCRT name and logo are the property of the Cancer Clinical Research Trust and may not be used or reproduced in any way whatsoever without written permission from Cancer Clinical Research Trust.

All copyright, trademarks, and other intellectual property rights displayed on www.ccrt.ie as well as all material and content supplied and displayed on the website may not be used or reproduced in any way whatsoever without written permission from Cancer Clinical Research Trust.

Users may for personal use only, print copies of the information on the website or temporarily store files. In accessing information from www.ccrt.ie you agree in doing so that for your own personal and non-commercial use and agree not to change or delete any copyright or proprietary notice downloaded from this website without the prior permission of Cancer Clinical Research Trust.

Our Liability

CCRT shall use reasonable skill and care in the operation of the website. However, you hereby acknowledge that:

  1. CCRT shall not be liable for any interruption or suspension of the website or related services due to circumstances beyond its control including, without limitation any breakdown in Internet connectivity or security.
  2. CCRT shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in conjunction with the access to or use of this website, including, without limitation, damage arising as a result of any bugs, trojan horses, viruses, worms or other harmful codes or errors experienced as a result of accessing the website.
  3. To the fullest extent permitted by applicable law, CCRT shall not be liable to any user under contract, tort, equity, or otherwise for any loss or damages arising out of our in connection with the User’s use of the website or the provision of services by CCRT, whether any of the foregoing are, without limitation, incidental, indirect, punitive or consequential and/or, whether any of the foregoing are, without limitation, occasioned by the negligence, fault, error, omission, act or breach of CCRT, its employees, contractors or sub-contractors.
  4. Without prejudice to the generality of the foregoing, under no circumstances shall CCRT be liable to any user for any consequential, economic, or indirect loss or damages, loss of profits, revenue, business, capital, administrative time or loss of or loss of use of data or software howsoever arising.

Indemnity

You agree to indemnify and keep indemnified CCRT from and against all claims, damages, expenses, costs and liabilities arising in any manner from your entry to and use of the CCRT website other than in accordance with these terms and conditions.

Governing Law

These terms and conditions are governed by Irish law and any disputes arising in any way in relation hereto shall be subject to the exclusive jurisdiction of the Irish Courts.

Refund Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at fundraising@ccrt.ie for questions related to refunds and returns.